Dental-IT Privacy Policy

1. Who are we?

We are Dental-IT, a provider of email services and related solutions. When collecting information about our customers or website visitors, we act as a data controller under EU data protection laws.

2. How do we collect your data?

We collect information when you fill out a form on our website or contact us via email. We may also receive your personal data from third parties when you express interest in our services.

We also collect information automatically via cookies, web beacons, and similar technologies.

3. What data do we collect?

• Personal data: name, company name, email address, address, domain name, payment information, and login credentials.
• We also have access to email content and recipient lists you send via our services.
• We do not collect sensitive personal data such as government IDs, full credit card numbers, or medical records.

4. How do we use your data?

We use your data to:

• Create and maintain your account.
• Provide our services and manage payments.
• Communicate with you about our services.
• Comply with legal requirements.
• Improve our services, analyse usage, prevent fraud, and manage security.
• We may also use aggregated data for statistics and product development.

5. Purposes and legal basis

We process your data to fulfil contracts, based on consent, or legitimate interests.

6. With whom do we share personal data?

We only share data with third parties when necessary to provide our services, such as:

• Hosting providers
• Payment processors
• Customer support systems

We ensure data protection agreements are in place.

7. For how long do we retain your personal data?

We retain your data as long as necessary to provide services or as required by law. You can request deletion of your account at any time.

8. How do we transfer your data?

We comply with GDPR and use standard contractual clauses, encryption, and other safeguards when transferring data.

9. Your rights

You have the right to:

• Request access, correction, deletion.
• Restrict processing and request data portability.
• Object to processing.
• Withdraw consent and opt out of communications.

10. Security

We use technical and organisational measures to protect your data, including encryption, security controls, and regular testing.

11. Changes

We may update this policy as needed and will notify you of significant changes.